Terms and Conditions

Last updated: December 2024

1. Acceptance of Terms

By accessing and using ServiceSync, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ServiceSync is a platform that connects users with verified service professionals for various home services including cleaning, repairs, maintenance, and installation services. We act as an intermediary between service providers and customers.

3. User Responsibilities

• Provide accurate and complete information when booking services
• Be present at the scheduled time for service appointments
• Treat service professionals with respect and courtesy
• Pay for services as agreed upon with the service provider
• Report any issues or concerns promptly

4. Service Provider Responsibilities

• Provide services in a professional and timely manner
• Maintain proper licensing and insurance as required
• Use quality materials and equipment
• Respect customer property and privacy
• Complete work as agreed upon

5. Payment Terms

Payment for services is made directly between the customer and service provider. ServiceSync may charge a platform fee for facilitating the connection. All payments must be made in accordance with the agreed terms between parties.

6. Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled service time. Late cancellations may result in charges as determined by the service provider. ServiceSync reserves the right to charge cancellation fees.

7. Liability and Insurance

ServiceSync acts as a platform connecting users with service providers. We are not responsible for the quality of services provided by third-party professionals. Service providers are responsible for maintaining appropriate insurance and licensing.

8. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Dispute Resolution

In the event of disputes between customers and service providers, ServiceSync will attempt to facilitate resolution. However, we are not responsible for resolving disputes and recommend direct communication between parties.

10. Modifications to Terms

ServiceSync reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the service constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms, please contact us at:
Email: legal@servicesync.com
Phone: +1 (555) 123-4567
Address: 123 Service Street, City, State, 12345